Our Leadership

Michael Bassignani

Company President and industry-recognized thought leader. Speaker, engagement manager, and utilities subject matter expert. Is afraid of horses (except for iron ones).

Don Halpern

Managing Director of Bass & Company, client service executive, and internal operations manager. Meter-to-cash and Revenue Assurance expert. Can ride a unicycle (we just don't know why).

Carl Calvo

Industry respected engagement director, program manager, and solution provider. Brings discipline, pragmatism, and industry expertise to his clients, and CIS engagements in on-time. Once used the word “plenipotentiary“ in a conversation.

Connie Carden

Experienced Sales and Services Delivery executive with a 27 year history of client satisfaction. Connie brings deep utility industry and SI experience. Is afraid of birds (and fixed-price CIS implementations).

Robert Cooke

Customer Operations thought leader and process expert. Hands-on solution provider to utilities, credit agencies, outsourcers, and software companies for industry perspectives, benchmark information, and best-in-class practices. Keeps the worlds most organized closet.

John Federowicz

Former utility executive, and T&D thought leader. Provides tactical solutions that focus on management of utilities assets and human resources. Provides executive insight along with hands-on delivery. Once had his caricature published in the local newspaper (and most thought the likeness was flattering).

Morris Jacobs

Experienced utility industry solution provider. Helps clients achieve sustainable results and operational excellence through performance management, and maximizing the value of workforce and capital assets. Claims he was schooled by two Nobel Prize winners (we think it was in a game of hoops).

Kevin Lawless

Former utility executive, and respected industry leader in the areas of Energy Efficiency and Environmental Impact. Has a track record of successfully delivering complex enterprise-wide transformation. A customer-focused driver of organizational change with a passion for performance management. Wants to be a climatologist in his next life (assuming that the earth isn't rendered uninhabitable by climate change first).

Jeff Provine

Transmission & Distribution expert with 25 years of experience delivering system and process innovation to utility clients globally. Client engagement leader, and operations lead for the firm. Holds dual degrees in Engineering and Computer Science, but started College on a Music Scholarship (...anything for a free education).